Shipping Policy

Orders placed before 2:00 PM Eastern Time on a business day are picked, packed and dispatched the same day. Orders placed after that cut-off, on weekends, or on U.S. federal holidays are dispatched the next business day.

During major promotional events and the November–December holiday period, processing may extend to two business days. We post current processing times on the cart page whenever they exceed our standard.

You will receive an order confirmation email immediately after purchase and a separate shipping confirmation with tracking within a few hours of dispatch.

Standard Shipping (2–5 business days): $6.95, and free on all orders of $75 or more before tax.

Expedited Shipping (2 business days): $12.95 flat rate.

Overnight Shipping (next business day): $24.95, available on orders placed before 2:00 PM ET Monday through Thursday.

Delivery estimates are counted in business days from dispatch, not from order placement, and exclude weekends and federal holidays. We ship to all 50 states, Washington D.C., Puerto Rico and APO/FPO addresses. Alaska, Hawaii and APO/FPO deliveries typically require 3–4 additional business days.

We currently ship to Canada, the United Kingdom, the European Union, Australia, New Zealand, Japan and the United Arab Emirates. Rates are calculated at checkout based on destination and package weight.

International delivery generally takes 7–14 business days after dispatch, subject to customs clearance in the destination country.

Import duties, taxes and customs fees are determined by the destination country and are the responsibility of the recipient. These charges are not included in the product price or shipping cost and are collected by the carrier or customs authority on delivery.

A tracking number is emailed to you when your order ships and can be used on our Track Your Order page or directly with the carrier. Tracking information may take up to 24 hours to display carrier scan events.

If tracking has not updated for five consecutive business days, contact us and we will open a carrier trace on your behalf.

Customers are responsible for providing a complete and accurate shipping address. We are unable to reroute a package once it has been dispatched, though the carrier may allow you to do so directly using your tracking number.

Packages returned to us as undeliverable due to an incorrect address will be refunded less the original shipping cost, or reshipped once the corrected address and a new shipping charge are provided.

If your tracking shows delivered but the package is not present, check with neighbors and your building management first, then contact us within 7 days. We will file a carrier claim and, in most cases, ship a replacement while the claim is processed.

For items that arrive damaged, email photographs of the product and the outer packaging within 7 days of delivery. We ship a replacement at no cost and handle the carrier claim ourselves.

If you have questions about this policy, contact Wayfare Gear at vanguardeducationgroup@gmail.com or +1 914 483 5602, or write to us at 241 W 37th St, Suite 604, New York, NY 10018.